SUSANTI, L.; PINKAN, D. R. Implementasi Customer Relationship Management dan Pengalaman Pasien di UPT RSUD Kayen. Jurnal Al Nahyan, [S. l.], v. 3, n. 2, p. 141-158, 2026. Disponível em: https://www.e-journal.staimaswonogiri.ac.id/index.php/al_nahyan/article/view/663. Acesso em: 14 nov. 2026.